Frequently Asked Questions
Because clarity should never be behind a paywall.
About the Bridging Method
Q: What is The Bridging Method?
The Bridging Method is our proprietary process for making expert-level business strategy accessible to small teams.
It combines over 200 proven frameworks—like Blue Ocean Strategy, StoryBrand, and Lean Canvas—with AI-assisted research to deliver custom, plain-English plans.
Q: How is this different from traditional consulting?
Traditional consulting charges hourly rates and hides the method behind jargon. We use fixed-scope kits that deliver the same strategic depth—fast, affordable, and transparent.
Q: Who creates the kits?
Every plan is built by an experienced strategist using your intake responses and verified market data. AI is used for research efficiency—not decision-making.
Ordering & Delivery
Q: How do I purchase a kit?
Visit our Shop. Each product has a fixed price—no quotes, no retainers. Once you order, you’ll receive an intake form within 24 hours.
Q: How long does it take to get my plan?
Level the Playing Field Snapshot: 48 hours
30-Day Content Kickstart: 5 business days
30-Day Bridge Strategy: 7 business days
Q: How do I send my intake information?
You’ll get a link to a secure Typeform intake where you can answer guided questions about your business, goals, and audience.
Q: Will I get a physical product?
All deliverables are digital—professionally formatted PDFs and editable spreadsheets you can download and keep.
Customization & Scope
Q: Are the kits custom or templates?
Each plan is custom-built from your input and market data. We use proven frameworks, but every recommendation and deliverable is unique to your business.
Q: What’s included in the price?
Everything listed on the product page: full analysis, frameworks applied, and one round of clarification questions post-delivery. There are no hidden fees.
Q: Can you implement the strategy for me?
Our role is strategy and structure—we provide the roadmap so you can own execution. If you need implementation partners, we can refer trusted collaborators.
Results & Support
Q: What kind of results can I expect?
Most clients see measurable changes—like improved lead flow, clearer messaging, or increased visibility—within the first month.
Example: a florist used our Snapshot to find a pricing gap and grew bookings by 37% in 30 days.
Q: Do I get ongoing support?
Each kit includes a one-time post-delivery Q&A (up to 15 minutes).
Ongoing support is available through our Quarterly Tune-Up add-on.
Q: Do you offer refunds?
Because our work is custom and begins immediately, we don’t offer refunds once research starts. If your situation changes before work begins, contact us within 12 hours of purchase.
Technical & Accessibility
Q: How will I receive my deliverables?
You’ll get a download link by email, plus a copy saved in your client folder (accessible for 30 days).
Q: Can I edit the documents?
Yes. You’ll receive both PDF and editable Google Docs/Sheets versions of your deliverables.
Q: Is my business information secure?
Absolutely. We use encrypted storage and do not share client data externally.
General
Q: Do you work with nonprofits or educators?
Yes. Many of our frameworks come from education and social impact projects. We also offer mission-based pricing for qualified nonprofits.
Q: Do you collaborate with agencies or consultants?
Yes. We often white-label strategic frameworks for creative and marketing agencies needing internal clarity tools.
Q: What if I’m not sure which kit is right for me?
Start with the Level the Playing Field Snapshot. It’s a fast way to understand your market and identify which next step will make the biggest impact.